Privacy Policy
Welcome to the Barson Precision Ltd (Striped Tiger is a
tradename only) Privacy Policy.
Barson Precision Ltd respects your privacy and is committed to protecting your
personal data. This Privacy Policy will tell you how we look after your personal
data when you visit our website.
Please use the Glossary at the end of this Privacy Policy
to understand the meaning of some of the terms used in it.
Our Cookies Policy is set out below, at the end of this
Privacy Policy.
- IMPORTANT INFORMATION AND WHO WE
ARE
PURPOSE OF THIS PRIVACY POLICY
This Privacy Policy aims to give you information on how Barson
Precision Ltd collects and processes your personal data through your use of
this website, including any data you may provide through the website when you
sign up to receive our marketing material, purchase a product or service or
take part in a competition.
It is important that you read this Privacy Policy together
with any other privacy notice on our website from time to time so that you are
fully aware of how and why we are using your data.
CONTACT DETAILS
Our full details are: Barson Precision Ltd, Regency House,
48 Birmingham Road, Bromsgrove B61 0D. Barson Precision Ltd is and operates in
the United Kingdom.
You can also contact us through our Striped Tiger customer
contact page or email us at info@stripedtiger.co.uk. You have the right to make
a complaint at any time to the Information Commissioner’s Office (ICO), the UK
supervisory authority for data protection issues (https://ico.org.uk). In the UK, please read: https://ico.org.uk/for-the-public/raising-concerns/ for details of how to do this. We would, however,
appreciate the chance to deal with your concerns before you approach the ICO so
please contact us in the first instance.
CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US
OF CHANGES
We may need to update this Policy at any time and without
notice and where we do this, we will notify you on the website and/or emailing
our customers. This Policy was last updated on 23 May 2022.
It is important that the personal data we hold about you
is accurate and up to date. Please keep us informed if your personal data
changes during your relationship with us and periodically review your account
settings on our website.
- THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any
information about an individual from which that person can be identified. It
does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of
personal data about you which we have grouped together follows:
Identity Data includes first name and last name.
Contact Data means the data we use to contact you
including your billing address, delivery address, email address and telephone
number.
Financial Data means the data we use to process your
payments for your orders including your payment card details. We do not store
or process your card details ourselves, they are processed and stored via one
of our contracted third-party service providers. We encrypt your payment card
details in your browser and securely transfer this data to our relevant third-party
payment provider to process a payment.
Transaction Data means details about transactions you have
made on our website including the payments to and from you along with other
details of products and services you have purchased from us.
Technical Data means details about the device(s) you use
to access our website including your internet protocol (IP) address, browser
type and version, location, browser plug-in types and versions, operating
system and platform and other technology on the devices you use to access this
website.
Profile Data includes your username (email address) and
password, your login data, purchases, or orders made by you, your interests,
preferences, and feedback.
Usage Data includes information about how you use our
website, products, and services. This includes your browsing patterns and
information such as how long you might spend on one of our webpages and what
you look at and for on our website, the click stream to and from our website,
page response times and page interaction information such as scrolling, clicks
and mouseovers.
Marketing and Communications Data includes your
preferences in receiving marketing from us and your communication preferences.
We also collect, use and share aggregated and/or
anonymised data (“Aggregated Data”) such as statistical or demographic data for
any purpose. Aggregated Data may be derived from your personal data but is not
considered personal data in law as this data does not directly or indirectly
reveal your identity. For example, we may aggregate your Usage Data to
calculate the percentage of users accessing a specific website feature.
However, if we combine or connect Aggregated Data with your personal data so
that it can directly or indirectly identify you, we treat the combined data as
personal data which will be used in accordance with this Privacy Policy.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under
the terms of a contract we have with you and you fail to provide that data when
requested, we may not be able to perform the contract we have or are trying to
enter into with you (for example, where you do not provide suitable delivery
instructions to provide you with goods or services). In this case, we may have
to cancel a product or service you have with us but we will notify you if this
is the case at the time.
- HOW IS YOUR PERSONAL DATA
COLLECTED?
We use different methods to collect data from and about
you including through:
Direct interactions. You may give us your Identity Data,
Contact Data, Transaction Data, Profile Data, Financial Data and Marketing and
Communications Data by using our website, filling in forms or by corresponding
with us by post, phone, email or otherwise. This includes personal data you
provide when you
1.Purchase a product or service (including gift cards)
through our website.
2.Create an account on our website.
3. Request marketing to be sent to you
4. Enter a competition or give us some feedback.
Automated technologies or interactions. As you interact
with our website, we may automatically collect Usage Data and Technical Data
about your equipment, browsing actions and patterns. We collect this personal
data by using cookies, server logs and other similar technologies. Please see
our Cookies Policy for further details.
- THIRD PARTY SOURCES OF DATA/DATA
SHARING:
We also collect from and share data with the following
providers:
Essential Service Providers: Sometimes, other businesses
give us data about you which we may need for our legitimate interests of
conducting business with you and on occasion they are necessary to perform our
contract with you. It usually comprises Financial Data or Transaction Data.
This happens when we link through to third party payment providers. They tell
us that you have paid for your products and, where relevant and/or necessary
they will provide us with your Contact Data and Transaction Data. We also might
engage third party contractors to provide us with technical or delivery
services that are related to your account with us.
- HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us
to. Most commonly, we will use your personal data in the following
circumstances:
Where we need to perform the contract, we are about to enter
or have entered with you.
Where it is necessary for our legitimate interests (or
those of a third party) and your interests and fundamental rights do not
override those interests.
Where we need to comply with a legal or regulatory
obligation.
See the Glossary at the end of this Privacy Policy to find
out more about the types of lawful basis that we will rely on to process your
personal data.
Generally, we do not rely on consent as a legal basis for
processing your personal data other than in relation to sending third party
direct marketing communications to you via email or text message. You have the
right to withdraw consent to marketing at any time by visiting our Preferences
Page.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We do not conduct any automated decision making. We may on
occasion profile our customers for the purposes of targeting marketing at them
and where this is done, this is undertaken for our legitimate interests of
ensuring our marketing is relevant to its audience. For example, we may
classify an appropriate audience for a promotion by what products on our
website they have previously looked at or expressed an interest in. We do not
conduct any online behavioural tracking.
MARKETING
We may use your Identity, Contact, Technical, Usage and
Profile Data to form a view on what we think you may want or need, or what may
be of interest to you. This is how we decide which products, services and
offers may be relevant for you. We only use the data you provide to us directly
for this purpose along with the Aggregated Data provided to us by our analytics
partners and we do not track what other websites you may visit after visiting
our site, though in common with most websites, we may register the site which
referred you to our site (e.g., a search engine).
We strive to provide you with choices regarding certain
personal data uses, particularly around marketing and advertising.
We generally only send electronic marketing - such as
email marketing - to people who have previously bought similar products from us
and this is in our legitimate interests. We will always offer a way out of
receiving this marketing when you first purchase our products and in every
marketing communication afterwards.
Where you have not previously bought from us but have
registered your details with us (for example by entering a competition or
signing up for a newsletter), we will only send you marketing communications if
you opted into receiving marketing at the time and so given us your express
consent (which you may withdraw at any time – see Opting out below).
We may also share certain data with third party social
media platforms to show you targeted ads when you visit them. We do this by:
the use of cookies which capture your visits to our
website. Please refer to our Cookies Policy for more information; and
we may also provide these platforms with your email
address to create ‘audiences’ of users fitting within a certain
demographic/category so that we can target our marketing. Please check the
social media platforms’ terms for more details of these services. This is in
our legitimate interests of sending you direct marketing. See ‘Opting out’
below for details of how you can adjust your marketing preferences. Our Cookies
Policy also explains how you can adjust your cookies preferences.
OPTING OUT
You can ask us to stop sending you marketing messages at
any time by logging into your account and adjusting your marketing preferences,
by following the opt-out links on any marketing message sent to you or by
contacting us at any time.
If you opt out of receiving email marketing from us, we
will no longer share your email address with social media platforms (see
‘External Third Parties’ below). However, you may continue to see our ads through
them, due to their general demographic targeting. Please check the social media
platforms for more detail of how to opt out from seeing these ads.
Where you opt out of receiving these marketing messages,
this will not apply to personal data provided to us because of a
product/service purchase, or related correspondence, and we will continue to
process such data in accordance with this Privacy Policy and only ever as
permitted by law.
COOKIES
You can set your browser to refuse all or some browser cookies,
or to alert you when websites set or access cookies. If you disable or refuse
cookies, please note that some parts of this website may become inaccessible or
not function properly. For more information about the cookies we use, please
see our Cookies Policy.
CHANGE OF PURPOSE
We will only use your personal data for the purposes for
which we collected it, unless we reasonably consider that we need to use it for
another reason and that reason is compatible with the original purpose. If you
wish to get an explanation as to how the processing for the new purpose is
compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated
purpose, we will notify you and we will explain the legal basis which allows us
to do so.
Please note that we may process your personal data without
your knowledge or consent, in compliance with the above rules, where this is
required or permitted by law.
- DISCLOSURES OF YOUR PERSONAL DATA
We require all third parties to respect the security of
your personal data and to treat it in accordance with the law and they may only
use your data for the purposes we specify in our contract with them. We will
always work with them to protect your privacy.
- INTERNATIONAL TRANSFERS
To deliver products and services to you, it is sometimes
necessary for M&S to share your data outside of the European Economic Area.
This will typically occur when service providers are located outside the EEA or
if you are based outside the EEA. These transfers are subject to special rules
under data protection laws.
If this happens, we will ensure that the transfer will be
compliant with data protection law and all personal data will be secure. Our
standard practice is to use ‘standard data protection clauses’ which have been
approved by the European Commission for such transfers. Those clauses can be
accessed at https://ec.europa.eu/info/law/law-topic/data-protection_en
- DATA SECURITY
We have put in place appropriate security measures to
prevent your personal data from being accidentally lost, used, or accessed in
an unauthorised way, altered, or disclosed. In addition, we limit access to
your personal data to those employees, agents, contractors and other third
parties who have a business need to know. They will only process your personal
data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected
personal data breach and will notify you and any applicable regulator of a
breach where we are legally required to do so.
You acknowledge that the Internet is not a completely
secure medium for communication and, accordingly, we cannot guarantee the
security of any information you send to us (or we send to you) via the
Internet. We are not responsible for any damages which you, or others, may
suffer because of the loss of confidentiality of such information.
- DATA RETENTION
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as
necessary to fulfil the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal
data, we consider the amount, nature, and sensitivity of the personal data, the
potential risk of harm from unauthorised use or disclosure of your personal
data, the purposes for which we process your personal data and whether we can
achieve those purposes through other means, and the applicable legal
requirements. For example, details of your orders will be kept for as long as
we need to retain that data to comply with our legal and regulatory
requirements. This is generally 7 years unless the law prescribes a longer
period.
In some circumstances you can ask us to delete your data:
see ‘Your Legal Rights’ below for further information.
In some circumstances we may anonymise your personal data
(so that it can no longer be associated with you) for research or statistical
purposes in which case we may use this information indefinitely without further
notice to you.
- YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under UK data
protection laws in relation to your personal data.
You have the right to:
Request access to your personal data (commonly known as a
“data subject access request”). This enables you to receive a copy of the
personal data we hold about you and to check that we are lawfully processing
it.
Request correction of the personal data that we hold about
you. This enables you to have any incomplete or inaccurate data we hold about
you corrected, though we may need to verify the accuracy of the new data you
provide to us.
Request erasure of your personal data. This enables you to
ask us to delete or remove personal data where there is no good reason for us
continuing to process it for example where you consider that we do not need it
any longer for the purposes for which we originally collected it as explained
to you in this Privacy Policy, where you have withdrawn your consent to our
using it and we had relied on that consent according to this Policy, where you
consider that we cannot show a ‘legitimate interest’ in continuing to process
it and we have relied on that legitimate interest to process it as explained to
you in this Policy . You also have the right to ask us to delete or remove your
personal data where you have successfully exercised your right to object to
processing (see below), where we may have processed your information unlawfully
or where we are required to erase your personal data to comply with local law.
Note, however, that we may not always be able to comply with your request of
erasure for specific legal reasons which will be notified to you, if
applicable, at the time of your request.
Object to processing of your personal data where we are
relying on a legitimate interest (or those of a third party) and there is
something about your situation which makes you want to object to processing on
this ground as you feel it impacts on your fundamental rights and freedoms. You
also have the right to object where we are processing your personal data for
direct marketing purposes. In some cases, we may demonstrate that we have
compelling legitimate grounds to process your information which override your
rights and freedoms.
Request restriction of processing of your personal data.
This enables you to ask us to suspend the processing of your personal data in
the following scenarios: (a) if you want us to establish the data’s accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you
need it to establish, exercise or defend legal claims; or (d) you have objected
to our use of your data but we need to verify whether we have overriding
legitimate grounds to use it.
Request the transfer of your personal data to you or to a
third party. We will provide to you, or a third party you have chosen, your
personal data in a structured, commonly used, machine-readable format. Note
that this right only applies to automated information which you initially
provided consent for us to use or where we used the information to perform a
contract with you.
Withdraw consent at any time where we are relying on
consent to process your personal data. However, this will not affect the
lawfulness of any processing carried out before you withdraw your consent.
If you wish to exercise any of these rights, please
Contact Us
NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your personal
data (or to exercise any of the other rights). However, we may charge a
reasonable fee if your request is clearly unfounded, repetitive, or excessive.
Alternatively, we may refuse to comply with your request in these
circumstances.
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to
help us confirm your identity and ensure your right to access your personal
data (or to exercise any of your other rights). This is a security measure to
ensure that personal data is not disclosed to any person who has no right to
receive it. We may also contact you to ask you for further information in
relation to your request to speed up our response.
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one
month. Occasionally it may take us longer than a month if your request is
particularly complex or you have made several requests. In this case, we will
notify you and keep you updated.
- GLOSSARY
LAWFUL BASIS
Legitimate Interest means the interest of our business in
conducting and managing our business to enable us to give you the best
service/product and the best and most secure experience. We make sure we
consider and balance any potential impact on you (both positive and negative)
and your rights before we process your personal data for our legitimate
interests. We do not use your personal data for activities where our interests
are overridden by the impact on you (unless we have your consent or are
otherwise required or permitted to by law). You can obtain further information
about how we assess our legitimate interests against any potential impact on
you in respect of specific activities by Contacting Us.
Performance of Contract means processing your data where
it is necessary for the performance of a contract to which you are a party or
to take steps at your request before entering such a contract.
Comply with a legal or regulatory obligation means
processing your personal data where it is necessary for compliance with a legal
or regulatory obligation that we are subject to.
THIRD PARTIES
EXTERNAL THIRD PARTIES
Cloud storage providers - we use cloud computing platforms
that securely store all of our data, including customer details.
Email service providers - to send you marketing content
and transactional emails, we share your details with our email service
providers.
Social Media Platforms - We may make your name and email
address available to companies to advertise and market our services to you
through other platforms on the internet (e.g., Facebook). See the ‘Marketing’
section of this Privacy Policy above.
Analytics tools - we use analytics tools to track the way
that users interact with our website.
Profiling tools - we use profiling tools to understand how
you engage with our website and show you content we think will be most relevant
to you, based on our understanding of your interests and preferences.
Payment providers - to facilitate any payments made on our
site, we facilitate the sharing of your Financial Data with payment providers.
Delivery providers - to package and mail your orders to
you, it is necessary to share your information with delivery providers.
Marketing and insights providers - marketing and insights
tools allow us to understand our customers better so that we may provide you
with the best possible website, products, and customer service experience. We
may share certain information about our customers to facilitate this process.
Customer service platforms - when you interact with our
customer service team, your details are shared with our customer service
platform providers.
Review Requests - when you make a purchase, we engage a
third party to send out review requests on our behalf.
Cookies Policy
By visiting this website with your browser settings adjusted
to allow cookies, you are consenting to Barson Precision Ltd using cookies for
the purposes outlined below to provide you with a fully functional shopping
experience.
What is a cookie?
A cookie is a small text file which is downloaded and
stored on your computer or mobile device by websites that you visit. Where
cookie technology is not available, an anonymous identifier may be used. An
anonymous identifier is a random string of characters used for the same
purposes as a cookie.
Your browser accesses the cookie file only when you visit
the website that generated it. This helps to ease your navigation by
automatically logging you in and remembering things like your preferences and
what’s in your shopping basket. Cookies allow sites like Striped Tiger to
deliver you a personalised shopping experience.
The information stored within any given cookie can only be
accessed by the website that created it and cookies are limited to
communicating only the information that you have disclosed to the site.
We use the following types of cookies:
Strictly necessary cookies. These are cookies that are
required for the operation of our website. They include, for example, cookies
that enable you to log into secure areas of our website, use a shopping cart or
make use of e-billing services.
Performance cookies. They allow us to recognise and count
the number of visitors and to see how visitors move around our website when
they are using it. This helps us to improve the way our website works, for
example, by ensuring that users are finding what they are looking for easily.
The list below details the cookies used on Striped Tiger.
Striped Tiger uses cookies to enable some of the basic
functionality that is required for you to browse and shop on our website, such
as remembering which products you have added to your basket. The information
collected through these cookies is only used for this purpose and is never
shared or sold on to third parties. Performance Google Adwords; MSN/Bing;
Facebook Google Adwords, MSN/Bing, and Facebook use cookies (or, if applicable,
anonymous identifiers) to track our own paid advertising activity. We use the
information collected by these cookies to help us determine where our ads will
be most effective online. Each individual advertiser uses its own tracking
cookies and the data taken is not confidential data or interchangeable.
Performance Google Analytics for Display Advertisers) Google Analytics use
cookies (or, if applicable, anonymous identifiers) to collect data that helps
us understand how people are using the site. We use this information to
identify how and where we can improve the customer experience, and to help us
determine where our ads will be most effective online. The data collected
through these cookies is anonymous, does not collect specific customer data and
is never shared with other third parties. Performance Social Media plugins
Sites such as Facebook and Pinterest, serve cookies to be able to share and
discuss products on social networks.
Session (or Transient) Cookies
Session cookies are stored in your computer's memory for
the length of your browsing session. They become inaccessible after the session
has been inactive for a time and are automatically deleted from your computer
when the browser is closed. They allow you to move from page to page without
having to log-in repeatedly.
Persistent (or Permanent) Cookies
Persistent cookies are stored in your computer memory and
are not deleted when the browser is closed. They are used to keep your preferences
for the website, so they will be remembered for next time you visit the
website. They are also used to collect information about the numbers of
visitors, the average time spent on a particular page and analyse shopping
behaviour on the website. This information is used to find out how well the
website works and where it can be improved.
Flash Cookies (or Locally Shared Objects)
You probably have Adobe Flash installed on your computer.
Websites that contain Flash can also store small files on your computer that
are used in the same way as cookies.
Flash cookies can also back up the data that is stored in
other cookies. When you delete cookies, your Flash cookies are not affected. So,
a website may still recognise you if it backed up the deleted cookie
information on a Flash cookie.
Sharing with social networks
If you use the buttons that allow you to share products
and content with your friends via social networks like Twitter and Facebook,
these companies may set a cookie on your computer memory. Find out more about
these here:
https://www.facebook.com/about/privacy/
http://www.google.com/intl/en-GB/policies/privacy/
Managing cookies:
If cookies aren't enabled on your computer, it will mean
that your shopping experience on our website will be limited to browsing and
researching; you won't be able to add products to your basket or buy them. To
enable and manage cookies, you can use your browser to do this. Each browser is
different, so check the 'Help' menu of your browser (or your mobile phone's
handset manual) to learn how to change your cookie preferences.